Privacy Policy

Personal information we collect

At Organics2you we recognize the importance of protecting the privacy of our customers, however, there is some personal information we need to collect. Personal information generally includes any information that can be used to personally identify you, such as;

  • your name
  • address
  • email address
  • postcode
  • telephone number

Other Information

We may also collect information from you that is not considered personal as it does not identify you personally, such as;

  • shopping preferences and shopping history,
  • information you provide via customer service in relation to products and services,
    • responses you may provide as part of a survey,

Cookies

We may use cookies when you access our website. This allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.

How we store your personal information

We store your personal information in our database. This system is password protected and your information is never disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorized access, modification or disclosure.

How we store your credit card information

To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service run by eWay. Any changes or updates to your payment information need to be made via this gateway. All credit card details are encrypted and cannot be accessed by our Customer Service Staff.

Direct Marketing

We may send you direct marketing communications and information about products and services offered by us via email or SMS.

You can manage how you prefer to receive this information in 'subscriptions' in 'my account' on our website. Alternatively you can opt out of all marketing communications.